{"id":904,"date":"2020-01-08T00:47:08","date_gmt":"2020-01-08T00:47:08","guid":{"rendered":"https:\/\/www.hawaii.edu\/myuhinfo\/?page_id=904"},"modified":"2025-09-27T02:22:27","modified_gmt":"2025-09-27T02:22:27","slug":"password-reset","status":"publish","type":"page","link":"https:\/\/www.hawaii.edu\/myuhinfo\/password-reset\/","title":{"rendered":"Password Reset"},"content":{"rendered":"<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-content\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div>If you forgot your 糖心Vlog官方 password, remember that it is case sensitive and must meet all of the of the following:<\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-content\">\n<ul>\n<li>at least 8 characters in length (maximum of 32)<\/li>\n<li>at least one lowercase character<\/li>\n<li>at least one uppercase character<\/li>\n<li>at least one numerical character<\/li>\n<li>at least one special character<\/li>\n<\/ul>\n<p>If the password you are entering does not fulfill these requirements, you are entering the wrong password and will likely need to have it reset. You can do so online at the <a href=\"https:\/\/www.hawaii.edu\/username\/check-status\" target=\"_blank\" rel=\"noopener noreferrer\">Check Status of 糖心Vlog官方 Username<\/a> page. When you initially activated your 糖心Vlog官方 Username, you were asked to select two questions and provide the appropriate answers. These two questions will now be used to verify that it is in fact you requesting to reset your password.\u00a0 If the answers to your questions do not match your initial response, you will need to visit a campus office <a href=\"#campuses\">(listed below)<\/a> to reset your password in person. You must provide an official government-issued photo ID (e.g. driver&#8217;s license, military ID, state ID or passport). The new password could take up to 5 minutes to process before it is available for use.<\/p>\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-header\">\n<p><i><span style=\"font-size: small\">Note: Most offices are closed on weekends and State holidays. Office hours may vary from what is listed below, so it is recommended that you call ahead.<\/span><\/i><\/p>\n<p><a title=\"Password Reset Campus Locations\" href=\"https:\/\/www.hawaii.edu\/myuhinfo\/wp-content\/uploads\/sites\/20\/2020\/01\/Password-Reset-Campus-Locations.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Password Reset Campus Locations (PDF)<\/a><\/p>\n<h3><a id=\"campuses\" name=\"campuses\"><\/a>Community Colleges<\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-content\">\n<details>\n<summary><span style=\"font-size: x-large\">Hawai&#8217;i Community College<\/span><\/summary>\n<p style=\"padding-left: 40px\">Manono Campus<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><b>Location:<\/b> Building 379<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:30pm<\/li>\n<li><b>Phone:<\/b> (808) 934-2720<\/li>\n<li><b>Email:<\/b> Counseling Staff Dept (hawccssc@hawaii.edu)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">Palamanui Campus<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><b>Location:<\/b> Administration Office, Bldg D, Room 171<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:30pm<\/li>\n<li><b>Phone:<\/b> (808) 969-8803<\/li>\n<li><b>Email:<\/b> Joeanne Losalio-Watson (joeanne@hawaii.edu)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">Honolulu Community College<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Records Office, Building 6, 1st Floor<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:30 pm<\/li>\n<li><b>Phone:<\/b> (808) 845-9120<\/li>\n<li><b>Website:<\/b> <a href=\"http:\/\/www.honolulu.hawaii.edu\/records\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.honolulu.hawaii.edu\/records<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">Kapi&#8217;olani Community College<\/span><\/summary>\n<ul>\n<li><b>Website:<\/b> <a href=\"https:\/\/www.kapiolani.hawaii.edu\/support-and-campus-life\/technology-assistance\/password-reset\/\" target=\"_blank\" rel=\"noopener noreferrer\">Link<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">Kaua&#8217;i Community College<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Learning Resource Center (LRC), Room 120, Studio C<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Thursday, 8:00 am &#8211; 4:30 pm; Friday 8:00 am &#8211; 12:00 pm noon<\/li>\n<li><b>Phone:<\/b> (808) 245-8342<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">Leeward Community College<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Help Desk, LC &#8211; 101<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:00 pm<\/li>\n<li><b>Phone:<\/b> (808) 455-0273<\/li>\n<li><b>Email:<\/b> lcchelp@hawaii.edu<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">糖心Vlog官方 Maui College<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Ka&#8217;a&#8217;ike 203<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:30 am &#8211; 4:30 pm<\/li>\n<li><b>Phone:<\/b> (808) 984-3283<\/li>\n<li><b>Email:<\/b> uhmchelp@hawaii.edu<\/li>\n<li><b>Website:<\/b> <a href=\"http:\/\/maui.hawaii.edu\/it\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/maui.hawaii.edu\/it<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">Windward Community College<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Computing Services, Library Learning Commons (LLC) 113<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:00 pm (Hours may vary. Call ahead to schedule an appointment.)<\/li>\n<li><b>Phone:<\/b> (808) 235-7314<\/li>\n<li><b>Email:<\/b> wcc-help@lists.hawaii.edu<\/li>\n<\/ul>\n<\/details>\n<p>&nbsp;<\/p>\n<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-content\">\n<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-header\">\n<h3>Universities<\/h3>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"middle\">\n<div class=\"view view-advising view-id-advising view-display-id-page testlass view-dom-id-32da36e08c91465d433218f368aaec2b\">\n<div class=\"view-content\">\n<div class=\"views-field views-field-field-advising-url\">\n<details>\n<summary><span style=\"font-size: x-large\">University of Hawai&#8217;i at Hilo<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> Help Desk, UCB 120<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:30 pm<\/li>\n<li><b>Phone:<\/b> (808) 932-7040<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">University of Hawai&#8217;i at M\u0101noa<\/span><\/summary>\n<p style=\"padding-left: 40px\">ITS Help Desk<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><b>Location:<\/b> 2520 Correa Road, IT Center, 1st Floor<\/li>\n<li><b>Hours: <\/b><a href=\"http:\/\/www.hawaii.edu\/its\/help-desk\/\">http:\/\/www.hawaii.edu\/its\/help-desk\/<\/a><\/li>\n<li><b>Phone:<\/b> (808) 956-8883<\/li>\n<li><b>Email:<\/b> help@hawaii.edu<\/li>\n<li><strong>Website:<\/strong> <a href=\"http:\/\/www.hawaii.edu\/its\/help-desk\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.hawaii.edu\/its\/help-desk\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"padding-left: 40px\">ITS Labs<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><b>Location:<\/b> Hamilton Library, 1st Floor<\/li>\n<li><b>Hours:<\/b> <a href=\"http:\/\/www.hawaii.edu\/itslab\/labhours\/hours.htm\">http:\/\/www.hawaii.edu\/itslab\/labhours\/hours.htm<\/a><\/li>\n<li><b>Phone:<\/b> (808) 956-8883<\/li>\n<li><b>Website:<\/b> <a href=\"http:\/\/www.hawaii.edu\/itslab\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.hawaii.edu\/itslab\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/details>\n<details>\n<summary><span style=\"font-size: x-large\">University of Hawai&#8217;i &#8211; West O&#8217;ahu<\/span><\/summary>\n<ul>\n<li><b>Location:<\/b> IT Service Center, Library, 1st Floor<\/li>\n<li><b>Hours:<\/b> Monday &#8211; Friday, 8:00 am &#8211; 4:30 pm<\/li>\n<li><b>Phone:<\/b> (808) 689-2411<\/li>\n<li><b>Email:<\/b> uhwohelp@hawaii.edu<\/li>\n<li><b>Website:<\/b> <a href=\"http:\/\/www.uhwo.hawaii.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/www.uhwo.hawaii.edu<\/a><\/li>\n<\/ul>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If you forgot your 糖心Vlog官方 password, remember that it is case sensitive and must meet all of the of the following: at least 8 characters in length (maximum of 32) at least one lowercase character at least one uppercase character &hellip; <\/p>\n","protected":false},"author":1640,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-904","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/pages\/904","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/users\/1640"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/comments?post=904"}],"version-history":[{"count":120,"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/pages\/904\/revisions"}],"predecessor-version":[{"id":6004,"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/pages\/904\/revisions\/6004"}],"wp:attachment":[{"href":"https:\/\/www.hawaii.edu\/myuhinfo\/wp-json\/wp\/v2\/media?parent=904"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}