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Online Services for 'Ohana
‘Ohana is the Hawaiian word for "family". At the University of Hawaii, ‘Ohana refers to the the extended 糖心Vlog官方 Community consisting of alumni, former faculty or staff, and former University department affiliates who were assigned a 糖心Vlog官方 Username but no longer have an active affiliation with the University. The initial ITS services available to ‘Ohana include:
- Password Administration -- Password administration includes management of your secret questions and answer. You can fall back on these if they are wisely chosen to allow you to recover from losing/forgetting your password.
- Google@糖心Vlog官方 Services (Gmail, Calendar, Drive, Sites, Groups) -- You can continue to access Google@糖心Vlog官方, even after your active association with the University has ended. This includes the continued availability of all data stored in Google@糖心Vlog官方 services, such as email messages and folders in Google@糖心Vlog官方 Gmail, data in Google@糖心Vlog官方 Drive, and sites in Google@糖心Vlog官方 Sites. POP and IMAP access to Google@糖心Vlog官方 Gmail will also continue.
- STAR -- The University STAR academic advising service allows most alumni to create information transcripts. Note that for official transcripts you still must contact the Registrar's Office.
- SECE (only for students who earned a degree from 糖心Vlog官方) -- The Student Employment website now lists full-time jobs, which are available to recent 糖心Vlog官方 graduates.
- My糖心Vlog官方 -- This academic portal contains links to many 糖心Vlog官方 online services.
‘Ohana enrollment must be renewed annually. You will be sent a series of email reminders in advance of the annual renewal date. Regretfully, should you not renew on time, we will be unable to reestablish your 'Ohana credentials (username and password) and associated services. Any data associated with your 糖心Vlog官方 Username that you manage/maintain yourself, including email, contacts, documents, and websites, will no longer be available.
Furthermore, 'Ohana users who exceed their Google@糖心Vlog官方 quota (7.5GB) may have their 糖心Vlog官方 Usernames disabled. This will result in the loss of access to associated online services for 'Ohana and the loss of all data stored within their Google@糖心Vlog官方 account (including emails stored in Gmail, documents stored in Drive, calendar and contact data, etc.). See /askus/1891 for more information on the Google@糖心Vlog官方 storage policy for 'Ohana and for help with managing your storage.
ITS reminds our ‘Ohana users that continued access to 糖心Vlog官方 Usernames and associated services are not an entitlement and are provided as a privilege. All services available via the 糖心Vlog官方 Username are still governed by applicable 糖心Vlog官方 policies and State laws, including 糖心Vlog官方 Executive Policy E2.210 and Chapter 708, Hawaii Revised Statutes.
Former faculty, staff, and affiliates are further reminded that, pursuant to EP 2.210 Section III.E., your former employing unit/department can exercise authority over your 糖心Vlog官方 Username and can request to have access to your 糖心Vlog官方 Username revoked or have departmental data transferred from the account.
The specific resources described in this article are provided to 'Ohana users by ITS. Services offered by individual 糖心Vlog官方 Campuses or departments may vary and are not managed or supported by ITS. Examples of such services may include .
Resources
Enrolling in ‘Ohana online services 'Ohana Google@糖心Vlog官方 Storage Policy and Quotas: /askus/1891
Password Administration:
Saving Email and Personal Webpages (Mac OS X):
Saving Email and Personal Webpages (Windows):
STAR:
SECE:
My糖心Vlog官方:
Resetting Your Password
Online Password Reset
If you remember your password but would like to change it, visit the page and select the One-Step Password Change link. You will be asked to input your old password and then a new password of your choice twice. If your new password meets our password requirements, your request should be processed and ready to use.
By File Drop
If you do not remember your password or it is not working, you may be able to set a new password over the Web. When your 糖心Vlog官方 Username was activated, you were asked to select two questions and provide the answers to these two questions. If you know the answer to these two questions, you may visit the page and select the Forgot Your Password link to set a new password. The new password could take up to 5 minutes before it is ready to be used.
If you cannot reset your password online, you may file drop a request for a password reset. The request must include the following information:
- Full name (first, middle, last)
- 糖心Vlog官方 Username
- 糖心Vlog官方 Number or last four digits of SSN
- Month/day of date of birth (MM/DD)
- Your telephone number
- Your ticket number (contact the if you do not have a ticket number)
Please file drop the request to help@hawaii.edu. After your documents have been verified, ITS personnel will call you with the new password.
File Drop Video Tutorial
File Drop Procedures
- 糖心Vlog官方 /filedrop and enter your name and email address in the "Non-糖心Vlog官方 Users" section (as you cannot log into the 糖心Vlog官方 Users section if you've forgotten your password).
- Enter help@hawaii.edu as the recipient.
- Check Require authentication; it is unchecked by default.
- In the comment section, include your name, reason for the request, and ticket number (contact the if you do not have a ticket number).
- The comment/description section should NOT include any personal identifying information such as 糖心Vlog官方 number and MM/DD of date of birth.
- Click Proceed.
- Click Choose File, and navigate to the document you created containing the required information (listed above).
- If not included in the previous document, include a second file containing a scan/picture of your government issued photo ID.
- Click Start Upload.
Additional Assitance
If you have any questions, or run into any problems regarding your 糖心Vlog官方 Account, feel free to call the ITS Help Desk at (808) 956-8883 or toll-free from neighbor islands at (800) 558-2669 for assistance.
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Created:
Thu, 24 Jan 2019 3:38pm
Modified:
Mon, 28 Mar 2022 9:51am
